Privacy Policy

Privacy Policy for Clarity Health Solutions

Effective Date: 04/01/2025
Last Updated: 04/23/2025

Clarity Health Solutions (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your personal and health information, and outlines your rights under the Health Insurance Portability and Accountability Act (HIPAA).



1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, address, phone number, email address, date of birth, etc.
  • Health Information (PHI): Medical history, insurance information, treatment details, or other health-related data as needed to provide services.
  • Website Usage Data: IP address, browser type, device information, and usage data through cookies and analytics tools.



2. How We Use Your Information

  • We use your information to:
  • Provide health insurance and consulting services
  • Communicate with you regarding your care, coverage, and appointments
  • Submit applications or claims to insurance carriers on your behalf
  • Respond to inquiries or requests
  • Improve our services and website functionality
  • Comply with legal, contractual, or regulatory requirements



3. HIPAA Compliance

We comply with all applicable requirements of the Health Insurance Portability and Accountability Act (HIPAA). Your Protected Health Information (PHI) is handled with the highest level of confidentiality and is only shared:

  • With your written consent
  • With insurance companies or healthcare providers as necessary for your care
  • As required by law, including public health or legal obligations
  • All staff and partners who may have access to PHI are trained on HIPAA requirements.



4. How We Protect Your Information

We implement administrative, technical, and physical safeguards to protect your information, including:

  • Secure data storage and encryption
  • Access controls and password protection
  • HIPAA-compliant email and communication platforms
  • Regular privacy and security training



5. Your Rights Under HIPAA

You have the right to:

  • Access your health information
  • Request corrections
  • Request restrictions on how we use or disclose your information
  • Receive a list of disclosures made
  • File a complaint if you believe your privacy rights have been violated

To exercise any of these rights, please contact us at:

📧 Email: team@ClarityHS.net
📞 Phone: 636.489.2770
📫 Mail: 240 Magee Street #312, Troy, MO 63379


6. Consent to Receive Text Messages

You are not required to consent to receiving text messages from Clarity Health Solutions. By providing your phone number and opting in, you consent to receive text messages from Clarity Health Solutions regarding your inquiry, our services, or related legal matters. Message and data rates may apply. You can opt out of receiving text messages at any time by replying “STOP” to any text message your receive from us. Please note that opting out may limit our ability to communicate with you regarding your case or services.
Information Sharing and Disclosure


SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

Service Providers: We may share your information with our service providers who perform services on our behalf, such as marketing, customer services, or technical support. These service providers are contractually obligated to protect your information and use it only for services they provide.

Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect our rights, property, or the safety of our users or others.
Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

Opting Out: You may opt out of receiving marketing communications from us by following the instructions in those communications or contacting us directly. If you opt out, we may still send you non-promotional communications related to your legal services or our ongoing business relationship.

Access and Update Information: You have the right to access, update, or correct your personal information. To do so, please contact us using the information provided below.

Email:  team@ClarityHS.net

Phone: 636.489.2770

Mail: 240 Magee Street, #312, Troy, MO 63379


7. Third-Party Tools and Cookies

We may use third-party analytics or marketing tools that collect anonymized data through cookies. These tools do not access or store PHI. You can manage cookie preferences through your browser settings.



8. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Effective Date.”



9. Contact Us

If you have questions about this Privacy Policy or how your information is used, please contact us at team@ClarityHS.net.